Skip to content
Get a demoRegister for freeTalk to Paula
NewGet started for free

Share and managehelp with SAMmore 

HelloSAM brings together what belongs together: information, offers and concrete needs. In a secure digital network, this creates the basis for better collaboration and targeted support – exactly when it is needed.HelloSAM brings together what belongs together: your goods and services and the concrete needs of verified organisations. In a secure digital network, donations reach exactly where they are needed – simple, central and transparent.

Register nowTalk to PaulaExplore the platform
“Your HelloSAM” start page with current requests, listings and invitations
Why HelloSAM

In emergencies, short paths and trusted contacts make the difference.Donations that arrive – at organisations you can trust.

For aid to be effective, it takes exchange, good coordination and accessible information. Yet a lot runs through different channels and personal contacts. That makes collaboration laborious and costs valuable time. HelloSAM offers a central solution: a secure digital space that complements existing structures, makes exchange easier and simplifies collaboration. This way, resources can be used more precisely and joint projects delivered more effectively.You want to donate goods or services and make a difference? HelloSAM connects you with verified non-profit organisations and simplifies the path from willingness to give to the right support – through one network and one central point of contact.

  1. ResourcesTransparency

    Goods sit in a warehouse while they are missing elsewhere.You know where your donation arrives.

    Surpluses and shortages often happen at the same time, just in different places. On the marketplace every organisation sees what is available and arranges the handover directly in HelloSAM.All organisations in the HelloSAM network are verified. You see which organisation receives your goods or services – traceable and transparent.

    01 / 05
  2. Finding partnersOne drop-off point

    Wanting to help is easy. Finding the right partner is not.Everything in one place

    Companies and volunteers have donations in kind or time, but do not know which organisation needs something right now. HelloSAM brings companies and aid organisations together and connects offers with concrete needs – matching region, target group and available resources.Requests, offers and handovers come together in one place. That simplifies coordination – even when you donate to several organisations.

    02 / 05
  3. TrustNeeds-based

    In an emergency, it matters who you work with.Donate where your support is needed.

    Open messenger groups reach many, but not always the right people. HelloSAM is a closed network built on trust. Every organisation is recommended by another one and verified by us.Organisations make their needs transparent – by region, target group and required materials. This lets you place your goods and services where they matter, from new goods to surplus stock.

    03 / 05
  4. ContinuityPartnership

    When people leave, the network stays.Donations become connections.

    Contacts and knowledge often depend on individual people. When someone changes jobs, a lot is lost. HelloSAM keeps data, arrangements and histories accessible for the whole organisation.HelloSAM brings companies and non-profit organisations together. This creates contacts from which long-term partnerships can grow – beyond the single donation.

    04 / 05

  5. The video is only loaded from Vimeo after you click. See our privacy policy for details.

    0:00 / 2:32
Platform

Strengthen collaboration, simplify communication, use resources where they matter.

Five areas for every task in coordinating aid. From the digital marketplace for needs and offers to direct exchange between organisations. Everything in one central place – from local to global.

Keep track ofwhat is coming up.Keep track of what is coming up.

The dashboard gathers what matters to your organisation right now: new requests, open arrangements and matching offers.The dashboard gathers what matters to your company right now: matching needs, open arrangements and the status of your donations. Automatic matching of your surplus with the needs of organisations is already in development, so that it takes as little effort as possible.

  • All tasks on one screenMatching needs at a glance
  • News from your networkSurplus gets a second life instead of being thrown away
  • Push and email, the way you want itPush and email, the way you like it
Get a demoPaula shows you how –
completely non-binding.
Dashboard: view in the HelloSAM app

Share what you have.Find what is missing.List your surplus.Make an impact.

Offers and requests for relief goods and services, in real time and arranged directly in the chat. Less ends up in the bin, more reaches people.You list your surplus once, HelloSAM brings it to the organisations that need it. Automatic matching of offers and needs is already in development. This gives goods a second life, strengthens your sustainability record and shows responsibility.

  • Filter by region, category and quantityLittle effort: list once, matched for you
  • Handover status right in the chatSecond life instead of disposal: circular economy in practice
  • Photos, quantities and pickup location in one listingStrengthens your sustainability record and your brand image
Get a demoPaula shows you how –
completely non-binding.
Marketplace: view in the HelloSAM app

The right partners,local to Europe-wide.The right partners,local to Europe-wide.

Find organisations by location, target group and focus. Follow them and discover current needs and offers.Find organisations by location, target group and focus. Follow them and discover current needs and offers.

  • Verified organisations onlyVerified organisations only
  • Posts and news in the feedPosts and news in the feed
  • Direct message in one clickDirect message in one click
Get a demoPaula shows you how –
completely non-binding.
Network: view in the HelloSAM app

Plan together,across organisational boundaries.Plan together,across organisational boundaries.

Closed groups for alliances, regions and operations – with channels, a forum and listings within the group. All arrangements stay documented, even when the team changes.Closed groups for alliances, regions and operations – with channels, a forum and listings within the group. All arrangements stay documented, even when the team changes.

  • Open and invite-only channelsOpen and invite-only channels
  • History survives handoversHistory survives handovers
  • Roles for community adminsRoles for community admins
Get a demoPaula shows you how –
completely non-binding.
Communities: view in the HelloSAM app

Your organisation –managed simply.Your company,managed simply.

Manage members and roles, keep your organisation profile up to date and document your impact in annual reports.Manage employees and roles, keep your company profile up to date and document your impact in annual reports.

  • Invite and deactivate membersInvite and deactivate employees
  • Admin and member rolesManage admin and member roles
  • Organisation profile with needsCompany profile with current offers
Get a demoPaula shows you how –
completely non-binding.
Administration: view in the HelloSAM app

  • Communicate without language barriers

    HelloSAM is available in German and English. Automatic translation for more languages will follow soon. Each member simply chooses their preferred language.

  • Coming soon

    Make your impact visible with tracking and reporting

    Shared resources and arranged aid are documented and form the basis for evaluations, reports and funding applications.

  • Flexibly reachable – on the web and as an app

    In the browser and as an app for iOS and Android – available anytime, anywhere.

Benefits

Why HelloSAM is worth it for your organisation:Why HelloSAM is worth it for your company:

HelloSAM turns commitment into concrete support, so that shared possibilities become real impact.HelloSAM turns your commitment into concrete support, so that shared possibilities become real impact.

  • Everything in one place

    Needs, offers and arrangements in one place instead of scattered chats and spreadsheets.

  • A network with a memory

    A lasting home for your network – not just a chat. Knowledge, histories and contacts stay, even when staff and volunteers change.

  • Find verified partners

    Find verified partner organisations – filterable by country, target group and the goods they distribute.

  • Campaigns across borders

    A protected, invitation-only space for planning and carrying out cross-border campaigns together with other organisations.

  • Access to new goods

    Access to new products that companies donate directly – in addition to second-hand goods.

  • Verified partners, full transparency

    Every organisation on HelloSAM is recommended and verified. You know exactly who receives your donation and where it goes – no black box.

  • Everything in one place

    Requests, offers and handovers run centrally through HelloSAM. That reduces the coordination effort with individual organisations. Automatic matching of your surplus is already in development.

  • Make responsibility visible

    With targeted donations of goods and services you show social responsibility and sustainability credibly. Surplus gets a second life instead of being thrown away.

  • Fast help in crises

    Goods and services arrive without red tape and with real impact where they are urgently needed.

  • Reputation and brand loyalty

    You are visible in an active, trusted network and reach new target groups. That strengthens your reputation and brand loyalty in the long run.

  • A donation becomes a partnership

    Your donation builds a relationship, not just a transaction. Together with organisations you help develop digital solutions for humanitarian aid.

Access

Your path to HelloSAM: ready in 3 steps.Four steps to a partnership.

Register for free nowTalk to Paula
  1. 01

    Register

    Whether you want to submit a membership request on your own initiative or were recommended by other HelloSAM members – first of all, we need a few details so we can set up access for you and your organisation.

  2. 02

    Verification

    Before you can get started, we review your membership request very carefully so that we can ensure a safe and trustworthy network for everyone. This can take a few days – we are doing our best.

  3. 03

    Access & onboarding

    Once verification is complete, you will receive an access confirmation by email and can get started on HelloSAM right away. We support you with an onboarding to the first steps and the most important features, so that nothing stands in the way of your help.

  1. 01

    Book a conversation

    Talk to Paula Ruiz about your goods or services and what you want to achieve.

  2. 02

    Get access

    We set up your company profile and invite you into the network.

  3. 03

    List an offer

    List goods and services or respond directly to organisations' needs.

  4. 04

    Arrange the handover

    Settle the details directly with the organisation, in HelloSAM's chat.

About us

We are an association, not a company. And that is on purpose.

HelloSAM is run by the non-profit association Sam – share and manage e.V. We develop HelloSAM in close exchange with organisations acting from local to international level, to create the best possible solutions for your needs. We want to make a positive contribution, independently – no advertising, no data trading.HelloSAM is run by the non-profit association Sam – share and manage e.V. We develop HelloSAM in close exchange with organisations acting from local to international level, to create the best possible solutions for your needs. We want to make a positive contribution, independently – no advertising, no data trading. Support HelloSAM now

  • Bianca FischerIdea and project coordination
  • Hannah GreinerIdea and project coordination
  • Paula RuizSales & Business Development
    Get in touchGet in touch
  • Benedikt BreuerFrontend development
  • Lena BühnUser Experience & Design
  • Manuel HüttelProject coordination
  • Civan ErbayBackend development

* Created in collaboration with students of the Rheinische Fachhochschule Köln (User Experience Design, M.A., winter semester 2022/23) under the supervision of Prof. Marie-Susann Kühr.

Supported by
Support & donate

Together we create a digital home for coordinated aid in emergencies

This is our vision – and we are only just getting started. There is a lot in the pipeline, and we want to keep improving HelloSAM step by step. We are grateful for every bit of support on this path.This is our vision – and we are only just getting started. There is a lot in the pipeline, and we want to keep improving HelloSAM step by step. We are grateful for every bit of support on this path.

Follow us and spread the wordFollow us and spread the word

Recommend HelloSAM to organisations around you. This is how a network grows that is based on trust and personal recommendations.Recommend HelloSAM to organisations and companies around you. This is how a network grows that is based on trust and personal recommendations.

HelloSAM on LinkedInShare website

Leave feedbackLeave feedback

Ideas, bugs, criticism: everything helps us adapt HelloSAM to the needs of those who help.

Send feedback

Join usJoin us

Passionate about the topic? Development, design, sales or association work, we are happy about every helping hand.Passionate about the topic? Development, design, sales or association work, we are happy about every helping hand.

Write to usWrite to us

Donate now

Your donation goes into digitalising civil aid organisations. We handle it responsibly and transparently.Your donation goes into digitalising civil aid organisations. We handle it responsibly and transparently.

Donation accountDE82 3705 0198 1900 6966 73
FAQ

Frequently asked questions

Your question is not listed?Your question is not listed?

Ask us directly in the chatAsk us directly in the chat
What is HelloSAM?

HelloSAM is a digital network with a marketplace for aid organisations and companies. Offers and requests for relief goods and services are listed here, verified partners are found and handovers are arranged directly on the platform.

Who is HelloSAM for?

For civil aid organisations and for companies that want to donate goods or services where they are needed. In a crisis, the public should be able to help in the future as well.

Who can use HelloSAM?

Verified organisations. Access is by invitation from Sam – share and manage e.V. or from an organisation that is already a member.

How does the marketplace work?

Surplus is listed as offers and urgent needs are reported as requests, each with quantity, photo, pickup location and site. Interested parties ask directly, and the arrangement happens in the chat. Automatic matching of offers and needs is already in development.

What are communities?

Communities bring organisations together around a shared cause, open or private by invitation. They offer channels for individual topics, such as transport coordination, and offers for members only.

Who is behind HelloSAM?

The non-profit association Sam – share and manage e.V., based in Cologne. A volunteer team of project coordination, design and development builds the platform together with the organisations that use it. HelloSAM works without advertising and data trading.

When does HelloSAM launch?

On 30 October 2026. Until then, the first organisations are testing the platform. You can register now.

How can I support HelloSAM?

With feedback, by joining us or with a donation. Write to us at mail@hello-sam.eu, the donation account is DE82 3705 0198 1900 6966 73.

What is HelloSAM?

HelloSAM is a digital network with a marketplace for aid organisations and companies. You list goods and services or respond directly to the needs of verified organisations and arrange the handover on the platform.

Who is HelloSAM for?

For civil aid organisations and for companies that want to donate goods or services where they are needed. In a crisis, the public should be able to help in the future as well.

How do companies join the network?

In a conversation with Paula Ruiz. We set up your company profile and invite you to the network.

How does the marketplace work?

Organisations report urgent needs, each with quantity, region and material. You either respond directly with your donation of goods or services, or list an offer that others can apply for. Automatic matching of offers and needs is already in development. All necessary arrangements happen directly in the chat. If needed, the HelloSAM team is happy to help you list your offer.

What are communities?

Communities bring organisations and companies together around a shared cause, open or private by invitation. They offer channels for individual topics, such as transport coordination, and offers for members only.

Who is behind HelloSAM?

The non-profit association Sam – share and manage e.V., based in Cologne. A volunteer team of project coordination, design and development builds the platform together with the organisations that use it. HelloSAM works without advertising and data trading.

When does HelloSAM launch?

On 30 October 2026. Talk to Paula Ruiz now and be there from the start.

How can I support HelloSAM?

With donations of goods, services or money, feedback or by helping out. Write to us at mail@hello-sam.eu; the donation account is DE82 3705 0198 1900 6966 73.

Be there from day one.Be there from day one.

Together we help better – whoever starts today makes an impact sooner! Become part of the network, grow with HelloSAM and take your help to the next level.HelloSAM launches on 30 October 2026. Talk to us now and be part of the network from day one.

Register for free nowRequest a demo
Talk to PaulaRequest a demo

The video is only loaded from Vimeo after you click. See our privacy policy for details.